Financial Resources for Technology

Affordable Tech

In today’s academic environment, access to reliable technology is essential. From completing coursework to staying connected, devices like laptops and access to software are integral to student success. However, the cost of maintaining, repairing, or upgrading technology can be a significant burden, especially for students managing tight budgets.

Whether you need a quick repair, access to specialized software, or affordable Internet options, Yale’s support systems are here to ensure that financial constraints don’t hinder your learning.

Hardware Support

• Device Troubleshooting: Bring your malfunctioning devices to Student Technology for help. This group can assist with a wide range of hardware issues!
• Software Installation Issues: If you’re unable to install required software on your computer, contact Student Technology for guidance.
• Emergency Equipment Needs: Visit SafetyNet for urgent assistance. Most technology requests are resolved with loaner equipment or repair support.

Specialized Equipment for Classes: If you require additional equipment for your coursework, coordinate directly with your professor.

Software Access

• Yale Software Library: Access most software needed for your coursework in the Yale Software Library.
• Compatibility Issues: If your computer isn’t compatible with the software, or if required software isn’t available in the library, reach out to Student Technology for help.

Internet Connectivity

• On-Campus Wi-Fi:
  • YaleSecure: High-speed, secure Wi-Fi available for anyone in the Yale community with a NetID.
  • YaleGuest: Limited network access for individuals without a NetID.
• Off-Campus Internet: Yale does not provide high-speed Internet for off-campus housing, but local providers may offer discounted plans for students.
• Connection Issues: For on-campus Wi-Fi problems, contact the ITS Help Desk for assistance.